VivaReply AI helps service businesses answer missed and after-hours calls while they sleep, collect lead details instantly, and follow up automatically. Stop losing revenue to unreturned phone calls.
Phone rings. No one picks up. Customer calls your competitor instead. Every missed call is a lost sale waiting to happen.
Your best leads come after 5 PM, on weekends, and at night. But your team isn't there. The caller leaves a voicemail and forgets about you.
By the time you call back, they've already gotten three other quotes. Speed matters. Automated follow-up means they hear from you first.
Your dedicated AI receptionist answers every call. Collects the caller's name, number, job details. Works 24/7, even while you sleep.
Automatic text or WhatsApp messages within minutes. Confirm the job details. Offer a callback or book time directly. No manual work.
Integrates with your calendar, CRM, and existing systems. Your team gets pre-qualified leads ready to action. Simple. Done-for-you.
VivaReply helps you capture missed opportunities with a workflow that can be configured around how your business wants to handle calls, respond to customers, and move leads toward the right next step.
Choose a human-first approach, missed-call coverage, after-hours only, overflow support, weekend coverage, or a more customized workflow.
When your configured rules are triggered, VivaReply responds quickly and professionally based on how your business wants calls handled.
Capture the right customer details based on your services, team workflow, urgency, and preferred intake process.
With calendar integrations, VivaReply can check availability, offer open time slots, and help book appointments where appropriate.
Lead details, scheduling context, and follow-up information are delivered in a simple format so your team can respond faster and keep the opportunity moving.
Your team answers first during business hours. VivaReply only steps in for missed calls, after-hours calls, or overflow.
VivaReply can check connected calendar availability and offer open appointment times when scheduling is part of your workflow.
Use business-specific rules like technician schedules, service hours, team availability, or resource-specific booking windows.
VivaReply can also be configured with custom business rules, including team schedules, service hours, technician availability, and resource-specific workflows.
The complete solution. Answer missed calls. Collect details. Follow up automatically. Built for service businesses ready to capture every lead.
Learn More →Capture more leads from your website. AI-powered chat that qualifies visitors and collects details 24/7.
Learn More →No need to advertise a new number or confuse your customers. We route calls through your existing business number. Your team's workflow stays the same.
This isn't just a voicemail replacement. It's a lead recovery system. We capture details, follow up, and get leads to your team ready to sell.
We configure the system to match your call flow, availability, follow-up preferences, and team workflow. Not a one-size-fits-all tool.
Bilingual support. WhatsApp integration for Mexican customers. Built from the ground up for service businesses operating across both markets.
Yes. You keep your number. We route calls through our system automatically. Your customers dial the same number they've always called. No changes to your marketing or business cards.
The AI answers calls that you miss or that come after hours. If someone on your team answers first, the call never goes to the AI. It's a safety net, not a replacement for your team.
Yes. Full bilingual support in English and Spanish. Perfect for service businesses operating in the U.S. and Mexico. The AI switches languages automatically based on the caller.
If monthly usage consistently exceeds your included minutes, we'll recommend the best-fit plan upgrade for better value.